How to Cancel PlayStation Plus on PS5 and PS4, and What Happens to Your Games
PlayStation's support page lists the menu steps to cancel PS Plus on PS5 and PS4, when access ends, and which monthly games and extras you keep or lose.
PlayStation Plus members who want to stop their subscription can do it from the console's settings. PlayStation's own support page, "Cancel PlayStation Plus", explains the steps and what happens to your benefits afterward. This guide follows that page and adds nothing it does not say.
Who this applies to
The page covers anyone with a PlayStation Plus subscription. It gives instructions for PS5 and PS4 consoles. It also links to related help on managing subscriptions, changing your PS Plus membership plan and requesting a refund, but the text provided does not spell out those processes.
PlayStation's PS Plus page describes three membership options, including Extra and Premium. The cancellation page does not say the steps differ by tier.
How to cancel on PS5
According to PlayStation Support, the steps on a PS5 console are:
- Go to Settings and choose Users and Accounts.
- Select Account, then Payment and Subscriptions.
- Choose Subscriptions, then select PlayStation Plus.
How to cancel on PS4
On a PS4 console, PlayStation lists a shorter path:
- Go to PlayStation Plus.
- Select Manage Membership.
- Choose Subscription.
What to have ready, and where to do it
The page does not list documents or details you need beforehand. Both sets of steps start on the console itself. The support page also shows an age check and asks you to sign in to your Sony account before viewing it.
The text provided includes no web-based cancellation steps and no phone number. It only shows a "Contact PlayStation Support" link for further help. If you want to use a browser or phone, check PlayStation Support directly.
What happens after you cancel
Cancelling does not end access immediately. PlayStation says you keep all your PS Plus benefits until the end of any subscription payment period you have already purchased.
Once the subscription ends, you lose access to all PS Plus benefits. The page names monthly games, online storage and online multiplayer as examples.
What happens to your games and extras
Games you downloaded at no extra cost as part of the subscription, such as monthly games, will no longer be available once the subscription ends.
Some things are yours to keep, according to PlayStation:
- Redeemed PlayStation Plus packs
- Avatars
- PlayStation Plus discounted purchases
The page mentions "online storage" as a lost benefit. It does not explain what happens to specific saved files, so check the support page or contact PlayStation Support for details.
What happens next
If you change your mind, the page says you can select Reactivate Subscription before the next payment date of the current subscription to keep it active. The page does not give that date, so look for it in your own subscription details on the console. Questions about refunds or switching plans are covered on separate PlayStation Support pages.
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Quick answers
Do I lose PlayStation Plus right after I cancel?
No. PlayStation says you keep all benefits until the end of the subscription payment period you already purchased.
Can I keep my monthly games?
No. Content downloaded at no cost through the subscription, such as monthly games, is no longer available once the subscription ends. Redeemed packs, avatars and discounted purchases are kept.
Can I undo a cancellation?
PlayStation says you can select Reactivate Subscription before the next payment date of the current subscription to keep it active.
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